ArtfromBulgaria.com
frequently asked questions
ALL TRANSACTIONS
used by
ArtfromBulgaria.com
are made with
WWW.ESCROW.COM
service
Reduce Your Exposure to Fraud When
Buying and Selling on the internet
Process overview:
Guiding Buyers and Sellers Safely Through the Escrow Process
Online escrow services, Escrow.com is the most convenient way to
buy goods using the internet since it acts as a secure third party to
protect the buyer and seller. Escrow.com is well-suited for items such
as fine art paintings.
All escrow services offered on the website Escrow .com are provided
independently and exclusively by Internet Escrow Services, Inc., one
of the operating subsidiaries of Escrow.com. IES is fully licensed and
accredited as an escrow company and is subject to compliance with all
applicable escrow regulations, including the California Financial and
Business code.
The process of buying with Escrow.com
1.Buyer and Seller Agree to terms
Both parties agree to terms of the transaction,which includes a
description of the merchandise, sale price, number of days for the
buyer's inspection, and any shipping information.
2.Buyer Pays Escrow.com
The Buyer submits a payment, selecting credit card online, wire
transfer, money order, or check.Escrow.com verifies the payment.
Processing time varies by payment method.
3.Seller Ships Merchandise
Upon payment verification, the seller is authorized to ship merchandise
and submit tracking information. Escrow.com verifies that the Buyer
receives the shipment.
4.Buyer Accepts the Merchandise
The Buyer has five (5) days to inspect and return the merchandise. For
more information, FAQ's Return Questions
5.Escrow.com Pays the Seller
Escrow.com pays the Seller by check or wire transfer. The transaction
is complete.
How buyers are protected:
Escrow.com tracks the shipped merchandise and verifies it was
delivered. The Seller is not paid until the Buyer accepts the
merchandise, or until after the inspection period expires.
How Sellers are protected:
Escrow.com confirms when the Buyer receives the merchandise. The
Seller is authorized to ship only after Escrow.com verifies the funds.
The Escrow Process:
Do the services offered through Escrow.com favor either the Buyer or the Seller?
How long does the escrow process take?
How is Escrow.com different than Pay Pal?
Can I use the services offered through Escrow.com if I am not a member?
If I have any questions about the product, do I contact Escrow.com
Payment:
How much does using the services of Escrow.com cost?
Who is responsible for paying the escrow fees to Escrow.com?
Who is responsible for taxes, customs, and import fees?
What is the verification of "good funds" or secured funds?
Are credit card transactions treated as cash advances or purchases?
When is my credit card charged?
How quickly are all payments processed?
As the Buyer, what happens to my money when I send it to Escrow.com?
What is Internet Escrow Services (IES)?
If I live outside of the United States, are there any forms of payment that you do
not accept?
Who do I make the check or money order out to?
Are there any limits to how much I can charge on a credit card?
Transaction and Terms:
What is an inspection period, when does it start , and how long does it last?
How do I change transaction details and terms?
How do Buyers or Sellers cancel transactions?
What if the Seller does not ship the items?
Shipment:
Who pays for shipping?
How do I ship items?
What if the items are damaged during shipping?
When does the Seller ship the items?
What if the Buyer refuses to receive the shipped items?
If the Buyer returns an item, who pays for shipping?
Returns:
How long does the Buyer have to inspect the items?
How does the Buyer decline or reject items sent by the Seller?
How does the Buyer decline only some of the items sent by the Seller?
What if the Buyer forgets to accept or decline the items online at Escrow.com?
What if the Buyer does not like the items?
What if there is a disagreement during the transaction? What is the dispute
resolution?
Security and Privacy:
Are services offered through Escrow.com safe?
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