ArtfromBulgaria.com
Online
art
gallery
how to buy
Thank you for visiting ArtfromBulgaria.com. If you wish to make a purchase please read
the following information.
ArtfromBulgaria.com is a specialized gallery for contemporary Bulgarian Fine Art. This
gallery deals only with original Fine Art from Bulgarian born artists. The artwork is
supplied directly from the artists' studios to the buyer's address.
ORDERING
While browsing the artwork in the gallery click on any of the thumbnail images. A
new page will pop up with a larger image and a detailed description of the given art work.
On the same page you could place an order for this artwork. However, before placing your order we recommend
that you check the availability of the artwork by e-mailing christo@artfrombulgaria.com If the artwork is
available click on the "buy it now" button. From there, follow www.Escrow.com "Starting a new Escrow
Transaction. If you have never used www.Escrow.com's services before it will be necessary to register first
.After you register, log onto your account and find your order on the list of active transactions. You can click on
the link and receive detailed information on it.
On the same page the service will ask you to pay for the order.The available payment methods are credit card,
check or money order, and wire transfer. You select your payment choice and pay for the order.
Escrow.com will not relese this money to us until you receive your order and accept it. All orders from
ArtfromBulgaria.com will be processed by www.Escrow.com.
ArtfromBulgaria.com does not directly accept or process any funds. It is processed by www.Escrow.com
using a secure server.
PACKING:
Dear customer!
The pricing and type of packing we use depends on many things including:
Whether the purchased item has a "stretcher" (frame on which the canvas is stretched) and the
type of material the artwork is made of -- canvas, bronze, or wood. All artwork is sent from Bulgaria through an
international shipping company. Packing is selected based on the type of the artwork and its size. Paintings may
be packed in flat boxes or rolled in tubes in strong packing to ensure that they reach your door in perfect
condition. All original artwork is sold without framing.
SHIPPING AND DELIVERY
Who pays for shipping?
The buyer is responsible for the shipping charges. The shipping amount is added to the total purchase price.
As soon as www. Escrow.com receives the money, we draw up the necessary documents for the artwork to pass
through customs and send it to your address via the courier service.
You check the authenticity of the delivered artwork and then accept the transaction online at www.Escrow.com
The transaction is then considered to be completed.
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www.Escrow.com is an American accredited escrow company. We have chosen it as the most convenient and
reliable intermediary when trading goods on the internet. www.Escrow.com
acts as a secure third party to protect both the online buyers and sellers from fraud. www.Escrow
.com tracks all shipments to ensure the seller shipped and the buyer received the merchandise. If the
merchandise is fraudulent, it gives the buyer the chance to return the merchandise before payment is released to
the seller.
RETURN POLICY
We try to do everything possible so that our clients are pleased with their purchases and
our service. Therefore, we give you the opportunity to refund or exchange the artwork for any reason within a
five (5) day period of time. However, in the case of returns, the buyer must pay all shipping charges.
Therefore we recomend you carefully select the artwork you want to buy.
To process a refund:
.REJECT purchased art works on www.Escrow.com before the expiration of the inspection period (5 days from
the date of reception)
.inform us by e-mail about your decision to return the purchased artwork indicating the reason(s).
.after reception of our answer with return instructions, carefully pack the artwork in its original packing and send
it back to the original address in BULGARIA.
.after we receive the rejected artwork, we will check its integrity and safety and accept the return online in
www.Escrow.com.
.www.Escrow.com returns your initial payment excluding their escrow fees and all shipping charges including the
return shipping fees.
Please, take into account that if you refuse to pay the shipping fees, the rejected units will not be
accepted by us. It will result in your funds not being refunded to you by www.Escrow.com
PRIVACY AND SECURITY STATEMENT
Information about you is used by us to provide services only. We do not sell, give, or trade your address,or
e-mail address. We do not have access to your credit card information. Charges are transacted through
www.escrow.com.
ACCEPTANCE OF TERMS
Our business name is ArtfromBulgaria.com By accessing our web site you agree to the terms and
conditions set forth herein. ArtfromBulgaria.com reserves the right to change the terms and conditions at
its sole discretion. When making a purchase you agree to accept these terms and conditions. Prices are subject
to change without notice.
SHIPPING
We can offer you the delivery services of several different companies. All of these companies are well known
and considered to be the best and the quickest way for delivery of these types of goods. Your order will be
shipped right to your door and delivered to you personally by any of these services.
Copyright c 2003-2004 ArtfromBulgaria.com All Rights Reserved
